INTRODUCTION10ACCESSING THE eSERVICES HOME SCREENUVO eSERVICES1 WITH NAVIGATION1. Press the Information/Setup key A.You are now at the UVO eServices
INTRODUCTION11UVO eSERVICES1 (NON-NAVIGATION) 1. Press the eServices key A.You are now at the UVO eServices Home Screen.AUSING VOICE COMMANDSFor both
INTRODUCTION12ABCDEFGSTEERING-WHEEL-MOUNTED CONTROLSThe driver can control UVO eServices1 using several buttons mounted on the steering wheel2. A Call
INTRODUCTION13VOICE COMMANDSThe voice recognition system makes it very easy to control UVO eServices using your voice. The TALK button on the steering
INTRODUCTION14UVO eSERVICES1 SMARTPHONE APP4,5 The UVO eServices app links a user’s smartphone to the UVO eServices audio control unit in the vehicle
INTRODUCTION15A B CDEMYUVO.COMMyUVO.com is where the owner sets up a personalized account for eServices1. The site is optimized for desktop, tablet an
INTRODUCTION16Core FunctionalityTo take advantage of all the great features of UVO eServices1, the user needs an understanding of some of the basic f
INTRODUCTION17UVO eServices1 with Navigation.UVO eServices with Navigation.UVO eServices (non-Navigation).3. Perform the following on the UVO eService
INTRODUCTION18UVO eServices1 with Navigation.UVO eServices (non-Navigation).PAIRING THE SMARTPHONE (continued) c. Press Add New (navigation unit
INTRODUCTION194. Complete the pairing process on the smartphone4,5. a. The vehicle name (or Kia Motors) should display on the smartphone. Select
Table of ContentsIntroduction 3UVO eServices at a Glance
INTRODUCTION20SELECTING/CHANGING THE CONNECTED PHONETO CONNECT TO A DIFFERENT PHONE THAT IS ALREADY PAIRED TO THE SYSTEMThe process is similar for bot
INTRODUCTION214. Press Connect.MANUALLY SETTING PRIORITYWhen more than one device has been paired to the system, by default, the phone that was last c
INTRODUCTION22TO MANUALLY SET PRIORITY (continued)3. Press Set Priority.4. Select the phone you want to set as the priority phone.
INTRODUCTION23Delivery, Resources and Follow-Up When delivering a new Kia equipped with UVO eServices1, a primary goal is to ensure that the new owner
INTRODUCTION24DELIVERY: RECOMMENDED ORIENTATION PROCESS1. Determine phone compatibility• At launch, only the iPhone®15 4S and earlier models equipped
INTRODUCTION25RESOURCESThe following resources are available to help customers better understand Bluetooth® wireless technology and the UVO eServices
INTRODUCTION26FOLLOW UP1-2 DAYS AFTER THE SALEPhone call• Thank customer for their purchase• Ask: “Have you used voice commands2 to call, to change
REGISTRATIONAND SETUP
REGISTRATION AND SETUP28RegistrationREGISTRATION IS A 4-STEP PROCESS1. Register on MyUVO.com.2. Download and set up the UVO eServices1 app4,5.3. Pair
REGISTRATION AND SETUP293. Set up security questions and then click Next.4. Search for a preferred dealer by zip code or by city and state.5. Select a
INTRODUCTION
REGISTRATION AND SETUP30STEP 1: REGISTER ON MYUVO.COM (continued)6. Review the account information. Click Edit if you need to make changes. If everyt
REGISTRATION AND SETUP319. The user’s email address and password serve as the login credentials. Important!• Make sure the new owner uses an email
REGISTRATION AND SETUP322. Select the UVO eServices app and download it (it’s free).STEP 2: DOWNLOAD AND SET UP THE UVO eSERVICES APPAt launch, the UV
REGISTRATION AND SETUP334. Select the desired vehicle from the list and press Continue.. The app is now running and ready.3. Open the app4,5 and lo
REGISTRATION AND SETUP34STEP 3: PAIR SMARTPHONEThis guide covers smartphone pairing in the “Core Functionality” section. See page 16 for step-by-step
REGISTRATION AND SETUP35 d. Press Activation e. Notes on eServices1 will appear. Select the Activate button
REGISTRATION AND SETUP36STEP 4: ACTIVATE THE UVO eSERVICES1 AUDIO CONTROL UNIT (continued)UVO eServices (Non-Navigation) a. Press Settings on the U
REGISTRATION AND SETUP37IMPORTANT!• To indicate that UVO eServices1 is activated, the home screen will display “UVO eServices activated” in the lower
REGISTRATION AND SETUP38UVO eServices Audio Control Unit SettingsTO ACCESS THE SETTINGS SCREEN ON UVO eSERVICES1 WITH NAVIGATION 1. Press the Info/Set
REGISTRATION AND SETUP39CRASH NOTIFICATION ASSIST For Crash Notication Assist to work, it needs to be set to ON in the Settings Menu. When On, UVO e
INTRODUCTION4UVO eServices at a Glance UVO eServices1 is the latest evolution in telematics and infotainment, delivering on Kia’s continued quest to p
REGISTRATION AND SETUP40TO TURN ON CRASH NOTIFICATION (continued)UVO eServices (non-Navigation)1. In the Crash Notication6 line, select the On option
REGISTRATION AND SETUP41TIME ZONESetting the time zone is only available on UVO eServices1 (non-navigation.) On UVO eServices with Navigation, it is
REGISTRATION AND SETUP42CHANGE THE REGISTERED PHONEThe registered phone is the smartphone that is currently active with UVO eServices. Only one smartp
REGISTRATION AND SETUP43UVO eServices (non-Navigation) a. On the UVO eServices1 Settings screen, press the Change button on the Registered Phone l
REGISTRATION AND SETUP44MyUVO.Com SettingsOn the desktop version of MyUVO.com, the user has the ability to edit vehicle and personal settings. Click o
REGISTRATION AND SETUP45PERSONAL SETTINGSOn the Personal Settings screen, the user can edit contact information, change the password and select securi
REGISTRATION AND SETUP46Preferred Dealer Setting a preferred dealer saves the selected dealer’s information to the user’s MyUVO account, which makes s
REGISTRATION AND SETUP47TO SELECT/CHANGE THE PREFERRED DEALER1. Select Preferred Dealer A.2. Select Change Dealer A.3. Search by zip code or by city a
REGISTRATION AND SETUP48TO SELECT/CHANGE THE PREFERRED DEALER (continued)4. Save a selected dealer.5. Conrm the selection—the chosen dealer is now s
EMERGENCY ASSIST FEATURES
INTRODUCTION5UVO eServices1 will be available in two versions: Each system includes all the great features that Kia’s in-vehicle technology is known f
EMERGENCY ASSIST FEATURES50Crash Notification AssistAs long as a phone is connected via Bluetooth®11 wireless technology and Crash Notication Assist6
EMERGENCY ASSIST FEATURES51Roadside Assist7Through this feature, users can contact Kia Roadside Assistance simply by pushing a button on the audio co
EMERGENCY ASSIST FEATURES52REQUEST ROADSIDE ASSISTANCE ON THE SMARTPHONE APP4,5Requesting Roadside Assist7 from the smartphone app4,5 calls the roadsi
MAINTENANCE
MAINTENANCE54Critical Diagnostic8 AlertsIf a powertrain issue is ever detected, the system will automatically run a diagnostic check and alert16 the d
MAINTENANCE55Vehicle DiagnosticsAt any time, users can manually run diagnostics8 to check the status of the following systems:• Powertrain• Chassis•
MAINTENANCE56RESULTSFollowing the diagnostics8 check, the system will: a. Display the results on the audio control unit. If an issue is found, the
MAINTENANCE57Scheduled DiagnosticsUsers can set diagnostics8 to run automatically on a set date each month. TO SCHEDULE DIAGNOSTICS1. Set the desired
MAINTENANCE58TO SCHEDULE DIAGNOSTICS (continued) e. Select the desired date, then press Done Af. Scheduled Diagnostics8 now shows ON, and the che
MAINTENANCE59IMPORTANT!For the system to notify the user through the audio control unit that a diagnostic8 check is scheduled, the following condition
INTRODUCTION6SUMMARY OF FEATURES/SERVICESEMERGENCY ASSIST FEATURESCrash Notification Assist6Automatically calls 911 when an air bag deploys.Roadside As
MAINTENANCE60MYUVO.COM (DESKTOP)1. If diagnostic issues exist, MyUVO.com will alert you through a notication A and will identify where the issue res
MAINTENANCE613. Click on any line for more details. 2. The car summary screen allows you to toggle through the vehicle’s systems A to see if any issu
MAINTENANCE62MYUVO.COM (MOBILE)1. Select the MyUVO icon to go to the mobile MyUVO.com site.2. A red indicator will appear on the Vehicle Diagnostics8
MAINTENANCE633. A red indicator will identify where the issue exists. a. For details on the issue, select the Vehicle Systems line that has the
MAINTENANCE64MaintenanceThe Maintenance feature lets users know when service is due, with alerts16 on MyUVO.com. It provides access to the recommended
MAINTENANCE652. A Schedule Appointment A button makes it easy to set up the next service appointment. Selecting a maintenance interval Bwill reveal i
MAINTENANCE663. After scrolling down, the user can press Edit Information A and then record the corresponding service visit, indicating the date, mil
MAINTENANCE67MAINTENANCE ICON (MOBILE)Press the Maintenance icon on the home screen to see the next recommended service interval and details on its se
MAINTENANCE68Service AppointmentsUsers can schedule service through the audio control unit and through the desktop and mobile versions of MyUVO.com. O
MAINTENANCE693. When a dealer is selected, the system sends that dealer a “request for service” message; the dealer will follow up with the customer
INTRODUCTION7CONVENIENCEMyUVO.comMyUVO.com is the website where the owner sets up a personalized account for eServices1. Owners will have access to ve
MAINTENANCE70SCHEDULE SERVICE THROUGH MYUVO.COM (continued)2. Users will have the option to choose their preferred dealer or search for a nearby dea
MAINTENANCE71TRACKING APPOINTMENTS Once the appointment is set and the user conrms the appointment through text messaging, it will show up on the use
MAINTENANCE72NotificationsNotications on the desktop and mobile versions of MyUVO.com help the user stay on top of service appointments, upcoming serv
CONVENIENCE
CONVENIENCE74Parking MinderWith Parking Minder, users can park their vehicle, save its location to the UVO eServices1 smartphone app4,5 and then use t
CONVENIENCE753. Use the UVO eServices1 app4,5 to nd your way back to the vehicle. c. The user can take up to three pictures for better location r
CONVENIENCE76My POIsMy POIs (Points of Interest) integrates with the navigation system to make it easier than ever to plan trips and send/receive dire
CONVENIENCE77 d. Click the Add this location link A e. Edit the POI information as needed, then select SAVE POI A c. Click the desired result
CONVENIENCE78 b. Press Get Destination to update the list of POIs—this action loads any new POIs that have been saved to MyUVO.comUSING MY POIs
CONVENIENCE793. Upload POIs to the UVO eServices1 audio control unit (Navigation system only). a. Select the My POIs icon b. Select Update. T
INTRODUCTION8HOW UVO eSERVICES WORKS UVO eServices1 employs a very unique infrastructure. Unlike subscription-based systems such as OnStar®14, UVO eSe
CONVENIENCE80USING MY POIs TO SEND DIRECTIONS1. Send a Point of Interest using Google Maps10. a. Find the destination on Google Maps A c. Select
CONVENIENCE81 d. In the Send to options, select Car A e. In the Make B eld, select Kia f. Enter the email address assigned to the vehicle’s
CONVENIENCE82TO ACCESS THE eSERVICES GUIDE USING THE TOUCH SCREENPress the eServices Guide icon• Press TALK, wait for the prompt and say, “eService
INDEX
INDEX84Activate UVO eServices, 28-48Alerts, 6, 15, 54, 64-66Appointments, 6, 68, 71-72Audio control unit settings, 38-43 Bluetooth®, 8, 16-19, 25, 37,
INDEX85Personal settings, 45Phone, 8app, 9, 14, 19, 52, 57-58, 65, 74-75, 78-79connect/change, 16-22, 34, 42-43contact list, 19pairing, 16-22, 34setti
86DISCLAIMERS1. Microsoft is a registered trademark of Micorsoft Corporation in the United States and/or other countries2. Warning: Driving while di
INTRODUCTION9A eServices button (non-Navigation only)—Press to bring up the eServices menu screen.B Info/Setup (NAVI only)—Press this to go to the
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